Access is usually provided in the format host, port, login, password. For some proxies, separate HTTP/HTTPS and SOCKS5 ports are available.

HTTP/HTTPS is most often used for browsers and web requests. SOCKS5 is suitable for more universal traffic. If your software supports both, choose the protocol recommended in its settings.

Create a profile, choose the proxy type, enter host, port, login and password, then run a connection check. If the check fails, verify the protocol and the order of the fields.

This is a connection method where username and password are entered in the software. It is convenient if you work from different devices or your external IP changes often.

IP-auth is authorization by your current IP address. In this mode, access works only from the IP added to the whitelist, so the whitelist must be updated when your internet connection changes.

The most common reasons are a different protocol, incorrect data format, system VPN/proxy settings or browser extensions. Compare the checker and browser settings and try the other protocol.

The IP can be changed through your account, an IP change button, an IP change link/API or automatic rotation if your plan supports it.

IP change frequency depends on the plan, country and operator. It is better not to rotate too often without a reason: for accounts, a stable session is usually preferable.

It is a special link that requests an IP change for a specific proxy when opened. It can be used manually or in automation if your plan allows it.

A sticky session keeps the same IP for a certain period of time. It is useful for accounts, authorization, carts, checkout flows and tasks where the IP should not change on every request.

Rotation on every request is suitable for collecting public data and tasks where getting a new IP often is more important than keeping one stable session.

Mobile operators use a shared IP pool. After rotation, the same IP may appear again, and this is a normal feature of mobile networks.

Availability depends on the current pool and equipment load. Before buying, specify the required country, operator, number of proxies and rental period.

In some geos, region or city selection is available, but the more precise the targeting, the smaller the available IP pool. If the required city is not available, a manager will offer the closest alternative.

Yes, if proxies from the required operator are available in the selected country. It is better to confirm this before purchase.

Availability depends on equipment, SIM cards, operators and current load. If the required geo is unavailable, you can choose an alternative country or leave a request with a manager.

Speed depends on the country, operator, load, connection quality and your own internet. For an accurate check, it is best to test a specific proxy in your software.

Check speed without the proxy and then through the proxy. Try changing the IP, using another protocol or another geo. If the issue repeats, send the proxy, test time and check result to a manager.

Possible reasons include an operator issue, power outage at the location, network overload, equipment unavailability or an error in connection settings.

Check host, port, login, password, protocol and plan activity. If the data is correct, send your account ID, the specific proxy, check time and error text.

A website may consider not only the IP, but also cookies, fingerprint, account behavior, action frequency and login history. In this situation, changing the IP, setting up the profile correctly and reducing action frequency can help.

Send your account ID, the specific proxy, protocol, software, error text or screenshot, check time and what you have already tried. This helps check the issue faster.

Yes, if the issue is technically confirmed or the proxy does not match the stated conditions. For replacement, send the specific proxy and a description of the problem.

Refunds or compensation are reviewed case by case. Usually, specific details are needed: which proxies did not work, when, what error appeared and whether the issue was checked by the service.

A ban may be related not only to IP, but also to cookies, fingerprint, device, phone number, payment data or account behavior.